The importance of social media in the analysis of criminal investigations (white paper)


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As a law enforcement investigator, you know that deciphering communication patterns is essential to solving cases and catching the wrong actors. You’ve been doing this for decades, citing and analyzing detailed call tapes and using court-ordered pen records and wiretapping on landlines and cellphones. There is now an even wider avenue for interpersonal communications: the Internet.

Just as cellphones allow people to talk to each other from anywhere, smartphones have made the Internet mobile and Americans have embraced this technology. According to a recent study by the Pew Research Center, 82% of cell phones are now smartphones and people communicate through a variety of means including calls, texts, emails, chat apps and social media platforms.

Fill out the form below to get your free white paper.

Fill out the form below to get your free white paper. (Photo / PenLink)

While the use of social media is still considered new to many law enforcement officers, the revelations that can be made by examining someone’s online presence can prove to be vital.

“Social media is an integral part of child exploitation investigations. Our cases would be nothing if we were not able to get the content from the social media accounts of the subjects or the victims,” Elizabeth Bigham said. , Special Agent of the Georgia Bureau of Investigation (GBI).

In order to get a full picture of an individual’s communication patterns, investigators need to collect and analyze records from all channels – and with the right tools and resources, they can extend their investigations beyond traditional analysis. call recordings.

Download this free white paper, which features information from the GBI, to find out:

  • The multiple social media platforms that people use to communicate.
  • How investigators use social media platforms to reveal connections, trends and relationships.
  • How valuable information gathered on social media platforms can be in an investigation.

Complete the form below to download the white paper for free.


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