Pine Ridge Addresses Deficiencies Found After DHHS Investigation, Report Says

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DAVIDSON COUNTY, North Carolina (WGHP) — Pine Ridge Health and Rehabilitation corrected deficiencies found by state health investigators in a January 2022 incident where three staff members were left to care for nearly 100 patients during a snowstorm, according to a new report .

The Department of Health and Human Services found that the center had corrected 12 of its 13 listed shortcomingseight of which were cited as being at the “immediate danger” level.

Gaps included:

  • Resident Rights
  • Notification of changes
  • Safe/clean/comfortable/home-like environment
  • Free from abuse and neglect
  • Quality of care
  • Without accidents/hazards/supervision/devices
  • Nursing services/sufficient nursing staff
  • Sufficient food support staff
  • Frequency of meals/snacks at bedtime
  • Administration – governing body
  • ADL care provided to dependent residents

The only one that was not listed concerned civil protection.

The report does not list the plan submitted by the Pine Ridge Health and Rehabilitation Center in reference to deficiencies found after the Jan. 16 incident.

DHHS filed a 159-page document in March that details how, on Jan. 16, the Thomasville Rehabilitation Center failed to properly prepare for inclement weather.

The nursing home was left understaffed, with patients not receiving the proper care they or anyone else deserved.

For more than 12 hours, the patients were left to starve, sitting in their own waste and not given their medicine as three staff at the center looked after them as best they could.

Two patients were hospitalized for the critical level in which they were.

It was later discovered that the administrator and other department heads had failed to adequately prepare for the weather or brief their staff on the emergency preparedness plan.


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The Administrator and Director and Nursing have been suspended by Pine Ridge and Principle LT, their parent company.

By March 24, Pine Ridge executives said they had corrected the deficiencies.

On March 30, DHHS investigators made a surprise visit to make sure that was indeed the case.

FOX8 contacted DHHS to further explain its findings, including what was found regarding an emergency preparedness plan.

Thomasville Police are continuing to investigate the situation at Pine Ridge Health and Rehabilitation.

The Davidson County prosecutor has not made a decision on the charges in this case.

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