Army announces changes to its Criminal Investigations Command

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TEXAS — Fort Hood came under fire after the death of SPC Vanessa Guillen last year, along with a number of other soldiers.

An independent review of the command climate and culture at Fort Hood revealed that investigators were overwhelmed and inexperienced.

Army officials say changes are coming for the U.S. Army’s Criminal Investigations Command.

Spectrum News 1 Texas caught up with a mother who is still waiting for answers after her son died in 2019. She detailed her experience with Fort Hood CID.

Patty Troyan sits in her Ohio home reflecting on memories of her son PFC Logan Castello.

“He had the biggest, brightest smile you would ever want to see. I smile just thinking about it,” Troyan said.

On November 20, 2019, Troyan says his whole world stopped with a phone call from Castello’s father.

“He [Castello’s dad] kept screaming his name and saying ‘no,'” Troyan said. “And I said ‘He’s alive though, isn’t he?’ and his dad said, ‘No, Logan died. He just hung himself,'” Troyan explained.

PFC Logan Castello (photo credit: Patty Troyan)

The 21-year-old was stationed at Fort Hood when he was found dead in Killeen.

“He was struggling with suicidal thoughts and he reported it,” Troyan said. “And he asked for help, but he didn’t receive adequate treatment.”

The grieving mother says many of her questions remain unanswered.

“We were told that we will receive a full and thorough investigation file within six months of his death,” Troyan said. “We didn’t receive anything until probably three months ago. We have received the very brief report on the course of action.”

The army recently announced that it would restructure the CID. The changes come following the deaths of a number of Fort Hood soldiers and after an independent review of the climate and command culture at Fort Hood, investigators were inexperienced and overworked.

“We haven’t received the investigation from CID,” Troyan said of his son’s case.

We received a statement from army officials that said in part:

I can tell you that we have embraced the findings of the Fort Hood report and have spent a great deal of time and energy looking at many options and changes as we move forward, and how the CID is resourced and organized. The Fort Hood CID office now has sufficient assets and experienced staff, as well as access to state-of-the-art software and digital forensic examination tools.

Jeffrey Castro, a public affairs specialist with CID, says Castello’s death was investigated by local law enforcement because they have primary jurisdiction and were the primary investigative agency. However, he says, under the new CID restructuring plan, the updated policy requires a full investigation of all off-post suicide deaths. Troyan says that should have been the case all along.

“They have to actually do their job,” Troyan said. “They need to do a thorough investigation and then get the results to the families in a much faster time frame than 18 months.”

The Crime Records Center offered to contact the family directly for the report.

This is an ongoing story, updates can be expected.

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